We process all orders within 24 business hours of order placement.
During periods of high demand, natural disasters, global pandemic (like covid-19) and holiday season, it may take 24-72 business hours to process your order. Once dispatched, you will automatically receive your tracking number via email.
We have multiple warehouses around the world. So, depending on where you're located in the world, your order will be delivered from the warehouse closest to your address using that country's postal service or a premium courier service like DHL, Fedex, DPD or UPS.
Gymproluxe cannot be held responsible if an order is not delivered as per the estimated time frames. We try our level best to accurately predict delivery time frames but at times, order volumes increase significantly causing stock depletion at a faster rate than we expect at a particular warehouse or carriers may be overloaded with demand and your shipment maybe delayed from their end.
During periods of high demand, we may run out of stock in the warehouse closest to your address.
In the event that your closest warehouse is out of stock, We will then shipping via our 2nd closest warehouse to you.
Gymproluxe cannot be held responsible in case the order's original estimated shipping durations are not met. We will proactively always try our best to inform you about potential delays and you will get the option to cancel your order for a full refund in case we are out of stock and you don't want to wait longer.
UK - 1-2 Business days
USA- 2-7 Business days
Rest of World - 5-15 Business days
DUTIES & IMPORT TAXES
- We do not take any responsibility for any additional charges for customs clearance, import duties or local taxes and we have no control over what they may be. Duties and taxes if applicable are the customer's responsibility and refunds will NOT be issued if you choose not to pay the charge.
*All shipping times exclude clearance/customs delays. Please note, there may be further delays because of clearance/customs delays due to COVID-19.