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Shipping policy

We ship worldwide and aim to ship as quickly as possible. Typically, you will receive your item between 2-15 days, dependant on where in the world your delivery address is.
The majority of our orders are processed within 2 hours, and we aim to dispatch within 1 business day.

We ask all customers to please provide correct address, email and phone number to ensure you receive your delivery as quickly as possible. Please note, if you don't receive your delivery due to not being at the delivery address, or you have entered a wrong address, we will not take responsibility for this. If your order is redirected back to us, we can offer a refund less the shipping costs, when it is back with us.
If you have not received your item after 15 business days, please contact us. Please don't hesitate to contact our support team at support@gymproluxe.com for help with your order.

DUTIES & IMPORT TAXES

  • We do not take any responsibility for any additional charges for customs clearance, import duties or local taxes and we have no control over what they may be. Duties and taxes if applicable are the customer's responsibility and refunds will NOT be issued if you choose not to pay the charge.

*All shipping times exclude clearance/customs delays. Please note, there may be further delays because of clearance/customs delays due to COVID-19.